Help & Support

At Geneva customer support, we have a team of experienced and educated individuals who always go your back! When facing issues with our broadband services, follow these steps to reset your Wi-Fi device and get it working again:

• Switch on the modem & wait for the lights to stabilize.
• Press & hold the reset button for 30 seconds, and release.
• 3Modem power light will switch OFF and ON again.

If these steps fail to solve your problem, you can take assistance from our customer support via email, telephone, or live chat support. Our executives will be there with a solution in no time.